Posted by admin on Nov 14th, 2012 in Blog | Comments Off
Biological science is hardly an easy topic to understand. The thing is, a lot of my customers know that they need the products our company sells; they just don’t have much knowledge about how they work. I mean, only so many people are going to know the ins and outs of a $5,000 Gout binocular microscope. At first, I tried to personally handle all customer inquiries, but it didn’t take too long before the volume got out of control. That’s when I knew I needed to let someone else handle the workload. The folks at 800 Call-KC are fantastic. They offer a number of business-related solutions, but I use them primarily as a call center outsourcing company . I also use them for some of my credit card processing and even order fulfillment. What they do allows me to focus on other aspects of my business.
TAGS call center outsourcing company warehouse distribution order fulfillment order fulfillment services outsourcing call center